General
A trade website, also known as a B2B (business-to-business) website, is an online platform that connects businesses and facilitates transactions between them. Unlike retail websites that cater to individual consumers, trade websites are designed for businesses, retailers, and industry professionals looking to buy and sell goods or services in bulk quantities.
We primarily cater to retailers, salon owners, makeup artists, estheticians, and other beauty professionals.
No, we do not require a minimum order.
We accept various payment methods, including credit/debit cards, PayPal, and bank
transfers
We sometimes offer sample options for selected products. It would be best to inquire about sample availability and associated costs while placing your order.
We offer discounts, promotions, and special deals periodically. Keep an eye out for our website's announcements, newsletters, or promotions section to stay updated on any ongoing offers.
Registration
To register an account, click here. Fill in the required information, such
as your business name, contact details, your occupation and proof of your professional status. We will examine your details and approve your request shortly.
Yes, you need to upload a photo of your cerificate.
Once you have registered an account, log in to our website and browse the product catalogue. Select the desired items and add them to your shopping cart.
Proceed to the checkout page, where you can review your order, choose shipping options, and make payment.
Shipping & Returns
Yes, we offer international shipping, but it depends on your location. Contact our customer service to inquire about international shipping options, associated costs, and any applicable customs regulations.
The shipping time can vary depending on the availability of the products and your location. We provide estimated shipping times during the checkout process. After placing an order, you will receive a confirmation email with tracking details to monitor the shipment.
We use DPD and Royal Mail.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. It
is essential to review our website's return policy before making a purchase. Look for information regarding returns, exchanges, damaged products, and any associated fees or procedures from here.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.